TENANT FEES BILL 

carly-jermyn • January 21, 2019

Legal update on the tenant fee ban





AS PROMISED FOLLOWING THE LATEST READING HERE IS A SUMMARY FROM THE TEAM AT WOODSTOCK



Following the third reading in the House of Lords with just a couple of minor amendments the Tenant Fees Ban 2017 is set to come into force on 1 June 2019 . The debate is somewhat over and Royal Assent is expected in the next few weeks. It’s time to put the date in our diaries and take a closer look at the detail….

What is the aim of the legislation?
To make renting properties in England fairer and more affordable for tenants by reducing the costs at the outset of the tenancy and improving transparency throughout.

Who does the ban apply to?
The ban applies to both agents and landlords

Where does the ban apply?
Both England and Wales are passing their own versions of the legislation. This note focuses on England. Information for Welsh tenancies can be provided on request.

What type of tenancy does this apply to?
Assured shorthold tenancies and licences. Company lets and non-assured tenancies are exempt.

The ban will affect all new tenancies entered into after the Tenant Fees Act comes into force – 1 June 2019 . It will also apply to renewals but not statutory or contractual periodic tenancies . So for all current fixed term ASTs that become periodic after 1 June 2019 the old rules continue to apply. All tenancies running as contractual periodic tenancy (no fixed term tenancy running on a month by month basis) then the old rules also continue to apply.

However, after 12 months the ban will apply to all existing tenancies and the charges imposed within the agreement will have no effect.

In addition, if a Landlord takes a payment after the 12 month date they will have to return the payment within 28 days or they will be in breach of the legislation.


What fees are banned?

Banned fees include any fees not exempt that the tenant (or someone acting on their behalf i.e. a parent or guarantor) is required to pay as a condition of the “ grant, continuance, termination or renewal ” of an assured shorthold tenancy or licence agreement.

Examples of banned fees include charges for –

GRANT CONTINUANCE
  • Credit checks
  • Referencing
  • Inventories
  • Guarantor forms
  • Professional cleaning
  • De-fleeing the property as a “condition” of agreeing to allow pets at the property
  • Gardening services
RENEWAL TERMINATION
  • Tenancy renewal fee
  • Deed of Surrender other than for loss of rent during a void period.

What is exempt?
Holding deposits, rent, deposits and charges for defaulting on the terms of the agreement are all exempt.
BUT all 4 are subject to additional restrictions.

HOLDING DEPOSITS

Holding Deposits will be limited to a maximum of 1 weeks rent , plus:

1. The landlord has 15 days from the date the holding deposit is taken to make a decision as to whether they agree to let the property to the prospective tenant;

2. If the tenancy does not proceed the holding deposit must be repaid within 7 days of the 15 day deadline if it is the landlord’s decision not to proceed;

3. Repayment in full is not required if: -
  • the tenant decides not to proceed;
  • the tenant fails the right to rent checks;
  • provides false or misleading information; or
  • where the landlord tries their best to get the information required and the tenant fails to provide it within the 15 days.

4. If the tenancy does go ahead, the holding deposit must be returned within 7 days of agreement, unless it is offset against payment of the main deposit or used towards the first months’ rent.


RENT

The rent can no longer be set at a higher level at the start of the tenancy and reduced at a later date. This is clearly to combat any artificial increase in rent as a way of getting around the ban on fees.
There is however nothing to stop a higher rent being charged for the duration of the tenancy.

DEPOSITS

Deposits will be limited to 5 weeks rent for tenancies where the annual rent is below £50,000. This has increased (slightly) from the proposed one months’ rent.
Deposits for tenancies where the annual rent is £50,000 or more are limited to the equivalent of 6 weeks rent .

CHARGES FOR DEFAULTING

Under the current draft of the legislation landlords are allowed to charge for two types of default payments - loss of keys and late payment of rent. Both are subject to restrictions: -

Loss of keys: landlords may charge a reasonable cost that can be evidenced in writing. Anything landlords cannot evidence in writing with receipts will probably be considered a prohibited payment.

Late payment of rent : landlords and agents may only charge interest at 3% above the Bank of England base rate on the late payment of rent from the date the payment is missed. You cannot charge for sending reminder letters nor can you include fixed charges.

THIRD PARTY PAYMENTS

There are a number of third party payments that are often required under the terms of the tenancy agreement and which are not prohibited fees.
Examples include a contractual obligation for the tenants to pay:
· Television licence
· Council tax
· Landlord's costs from a specific service provider for utilities
· Landlord's cost for a specific communication service i.e. phones, broadband, Sky TV.

If the landlord seeks to charge more than the billed costs for these services then the additional sum will be considered a prohibited payment.

FINANCIAL PENALTIES!!

If a breach occurs and payment is taken for any banned fee then the tenants will have recourse through the county courts.

Interest is payable from the date the banned fee is taken.

Local Trading Standards are expected to assist tenants with their claims. More worryingly Trading Standards will be required to enforce the legislation and can issue a fine of up to £5,000 for a first offence . Subsequent breaches are criminal offences or alternatively, the landlord can be fined up to £30,000 and be subject to a banning order.

RESTRICTIONS ON SECTION 21 NOTICES.

No Section 21 notice can be served if a prohibited payment has been a) requested, b) paid by the tenant; and c) is still being held by the landlord or agent.

Landlords and agents can either refund the prohibited payment or (with the permission of the tenant) use that money as payment towards rent or the deposit. This should always be properly documented so that the agreement can be evidenced for the court should the need arise. Examples include written correspondence including an email trail.

Before serving a s21 notice a review of fees charged should be carried out to avoid invalidating any notice served.

TENANCY AGREEMENTS

While most costs related to assignment or surrender of a tenancy are prohibited, you can charge certain small sums if the tenant requests a change in the tenancy or an early surrender.

Change in tenancy : i.e. changing the names of the tenants you can charge a fee of £50 for the change or the costs incurred. You must be able to evidence in writing the costs incurred if they are above £50. Be warned the draft guidance makes it clear that £50 is considered reasonable cost. Anything over and above must be evidenced.

Early Surrender of the tenancy : you may charge fees equivalent to the loss incurred. This does not include charges such as referencing, tenancy drafting etc but you can charge for loss of rent for any void period. The issue is that when agreeing to a surrender the void period is usually unknown so cannot be charged.
block.

Contact Us

News & Insights

Rental agreement document with house keys, a purple keyring, and a pen ready to sign - Woodstock
By Zoe Turner September 22, 2026
England's new landlord register launches 15 Dec 2026 under the Renters' Rights Act. Check your regional deadline and avoid fines up to £40,000
Historic London street with red-brick legal offices, UK
By Adnan Rafique September 22, 2026
Untangling a historic trust, title restriction and finance issues on a £1.45m commercial property sale - a Woodstock case study
Wildfire burning across dry grassland toward oak trees, with smoke rising — a scene raising fire lia
By Zoe Turner September 4, 2026
Grass and wildfires are spreading across the UK. Find out when an accidental fire becomes negligence, and who could be liable for the resulting damage.
Modern commercial building with blue glass windows, showcasing a sleek legal office exterior
By Pedro Camilos August 27, 2026
Expert property solicitor Pedro answers questions on auction purchases, refinancing, title splits and multi-unit property investments. Get practical legal guidance.
Woodstock Legal Services law office sign on the building exterior
By Alastair Dobbie August 18, 2026
Invested in a care home, hotel or student flat scheme that collapsed? Learn what an unauthorised Collective Investment Scheme means for you.
Row of terraced UK houses with red tiled bay windows and greenery, Woodstock Legal Services branding
By Zoe Turner July 17, 2026
Section 114 Notices are already landing. Zoe Turner explains what local authorities can demand under the Renters' Rights Act, and how to prepare.
Traditional red brick UK terraced homes with bay windows, Woodstock Legal Services
By Bethany Hudson July 1, 2026
Using a Lifetime ISA to buy your first home? Bethany Hudson explains how LISA withdrawals work in a property transaction, what to tell us early, and how to avoid costly delays.
The Welsh flag waving against a dark blue sky, showing a red dragon on white and green Woodstock
By Zoe Turner May 28, 2026
What changes under the Renters’ Rights Act affect Welsh landlords? Learn about anti-discrimination rules, occupation contract updates, compliance deadlines and what does not apply in Wales.
By Kirsty Jocham May 7, 2026
Woodstock Legal Services wins the Business Growth Award at the Modern Law Awards 2026, recognising sustainable growth and legal excellence across the UK.
DISCOVER MORE