Diane Bantten

“Generally, my clients all pay on time, but very occasionally I have to make use of the fabulous service at Acquit Debt Recovery. As always Diane is professional in her approach, super efficient and a pleasure to deal with and for the icing on the cake gets excellent results. Wouldn't dream of going anywhere else.”

“I can not thank Diane of Acquit enough for recovering in a very speedy fashion, the full outstanding monies due from a stubborn and reluctant client. You can only imagine the sense of relief when we were contacted confirming that the invoices had been settled in full and that the funds would shortly be safe in our bank account. Lesson learnt. Don’t struggle on your own. Get the experts in"

"Diane was recommended to me for her good track record and ability to do her job to the highest standard with top class results, not only was my case an unusual one and personally quite emotional, it was also too difficult for me to deal with on my own as I had no time available to me due to financially forced working commitments. Diane was extremely supportive and was always at hand to provide valuable advice and assist me in dealing with everything that I needed to do to see my case through to conclusion. I would not hesitate in recommending Diane’s firm, Acquit, to anyone that finds themselves in the unfortunate position of being owed money."

"Very soon after meeting Diane, the opportunity arose for me to utilise her debt recovery services, I’m very glad I did! I had been trying for several months to recover monies on unpaid invoices from a client, who were ignoring every form of communication I attempted, I believe they thought that the debt would go away by simply refusing to acknowledge it. Even in the latter stages when I threatened legal recovery, the client still did not respond.In a last ditched attempt, I instructed Diane to attempt recovery. Within 24 hours of her initial letter, I had received payment of all the outstanding invoices and furthermore interest and compensation which more than covered her modest fees. I cannot recommend Diane and Acquit Debt Recovery highly enough, I would not hesitate to use her services again should the need arise."

“Just a note of thanks for recovering the outstanding debt of £2,500.00 from the customer who refused to pay, and when our own efforts had failed. We were impressed with your professional, efficient service, and should we have a similar situation we will definitely be calling you again.”

"Sadly in today’s economic climate it has become increasingly necessary to have an effective solution to difficult debt. Whilst we as a company make every effort to work with our customers through difficult situations, from time to time this approach doesn’t go to plan. At this point we hand over to Acquit, who in most instances deliver a positive result, but always in a balanced and professional manner."

“Having set up Transcend four years ago, I’ve been fortunate to have ethical clients who pay their bills so I was taken aback when I got my first client who wasn’t willing (or didn’t have the funds) to pay. We didn’t have a contract or terms of agreement, although costs and agreed work were approved via emails, so I was initially concerned we wouldn’t have grounds to recoup the debt. Having let it drag on for months with no reply from the client, I met Diane from Acquit and immediately felt assured by both Diane’s professional wisdom but also her assertive and personable demeanour which calmed my worries. Within 24 hours she’d made contact with the client and within a few days she’d recouped most of my debt, as well as her own costs – all paid by the client!! Seriously trouble-free and a massive weight of my mind – it really is a no brainer if you’re chasing a late debt.”

"Great service. We asked for Diane's help with difficult and slow debt payments. Some debtors make promises they do not keep or evade contact to avoid paying. Diane's involvement meant the debtors had to deal direct with her company. Her firm approach has successful results. We can highly recommend Acquit Debt Recovery"

"Diane has been our sole debt collection specialist for the past nine years. She is proactive and adaptable, producing the correct techniques and levels of pressure to ensure we achieve the best results possible from any given situation. In these difficult times of uncertainty, she would be our first call, every time."

"The level of service we received from Diane was fantastic. The debt was recovered within a week from instruction, a very easy and straightforward process with excellent levels of communication. We would happily recommend Diane and wouldn’t hesitate to use her again in the future."

"Our company has used Diane to recover debts due to us for many years with excellent results. Diane is very firm, but fair and does not allow debtors to take advantage. We have always acted on Diane's advice, resulting in excellent outcomes. We will certainly continue to use Diane's services in the future and would have no hesitation in recommending her to anyone."

"We had a long-standing account customer, always paid on time. Until the staffing changed! With the problem of two companys’ incorporating, we mislaid the original account application which proved to be a problem of liability in the outstanding debt of more than £2000. Diane came highly recommended, and I would highly recommend her!! With her incredible knowledge and ability, she fought our cause and won, even when I nearly went to a compromise. Sometimes our clients will ignore our threats in the hope we will just go away. But utilising Diane and her amazing ability to do her job so well, this will never be an issue to us again. I will not only use her services again, but would suggest that anyone going through the problem with non-payers, should make her their first port of call to use her support, and professionalism as well for the best service with a successful outcome. Thank you, Diane!!"

"Diane was the main contact for collecting debts for the Trust, I worked closely with her for three years and found her to provide a professional and efficient service. She was always prepared to offer advice and guidance in potentially difficult situations."

“It has been a pleasure knowing Diane over the last five years. Although I have never required Diane's Debt Recovery Service myself, I have on two occasions referred friends to her, both needing advice and assistance with bad debts. On each case Diane provided an exceptionally professional service with a 100% result. Diane has a detailed knowledge of her specialist subject and is gifted with a great sense of humour, a real people person. If someone owes you money, Di Bantten will deal with them! I have no hesitation in recommending Diane to all my friends and contacts, as well as wishing her every success with Acquit Ltd in the future.”

"We would like to thank Acquit Debt Recovery for their excellent work in recovering a large debt that had been owed to our company for in excess of a year – not only did Diane and her team recover the whole amount, but in addition, recovered interest, late payment compensation and their own fee! Acquit was recommended to us – we are so glad we decided to rely on the referral. The whole process from start to finish took just 3 weeks. The efficiency and professionalism applied to the matter was greatly appreciated and very impressive. We would not hesitate to recommend Acquit Debt Recovery Limited should you encounter late payment issues."

“Having never had to use a debt recovery company before I don’t mind admitting I was anxious and hesitant as to how the process worked. But by engaging with Acquit I needn’t have worried; Diane was absolutely fantastic in explaining each process and taking care of everything – all I had to do was sign a few forms and sit back. In no time at all, the situation had been resolved and within a few days the funds that were due had been credited to my account! Diane and Acquit were extremely easy to deal with, very customer focussed – and in my case the best result was achieved. None of this I could have done on my own."

"Working with Acquit Debt Recovery for many years we have always had an outstanding professional service. Diane and her team are brilliant and we would recommend them without hesitation. Thank you Diane for all your help."

“I can recommend Diane as a very professional and trustworthy person and a pleasure to do business with."

“Diane understands her client's needs and always works to obtain them the best possible result. She is an effective debt recovery professional.”

“Diane is always positive, cheerful and a breath of fresh air - I have known her for some years in the local business community and know how well respected she is. She is committed to delivering excellent customer service and added value to her clients.”

“If you have a problem with non payment of invoices, Diane will get it sorted. I tried and tried without any luck. It took Diane 3 days to have the payment in my bank account.”

"We instructed Diane at Acquit to help us pursue a debtor that had been giving us the run around for several months. Diane got straight on the case, secured judgment and we have now received the final payment. We have been really impressed with the service Diane offered, she provided regular updates and successfully recovered money that we thought we would have to write off. We would have no hesitation in recommending Diane to anyone and will definitely be using her services again in the future."

"We had a situation where we had to sell an elderly relatives house in order to fund their remaining time in a home. The estate agent suggested we try a new way  of selling where the whole process  would be completed inside 3 months from offer being accepted. Using this company for the conveyancing, Marcia steered us through the procedure. Even though the process encountered a hiccup with our relative passing away mid procedure. We did'nt manage the target of 3mths but, thanks to Marcia and the work done by her associate with probate it was done in less than 4mths. Something of a record in this day & age.Thanks to all involved."

“Having someone refuse to pay you for your hard work is maddening and upsetting. You need someone on your side to help recoup what is due to you, but the process can be difficult and confusing. It's here that you need Diane Bantten of Acquit. She is extremely knowledgeable, calm and reassuring and I cannot recommend her more highly for this difficult work.”

"Thanks Diane for all your help with my non paying customer. Getting this money back has helped enormously. I had all but given up hope of seeing any of it. You not only managed to get back my money but also compensation, interest as well as your fees so I am very grateful. Rest assured I will be in touch should I need your help again."